At Ink Scribe Digital, we take the privacy of everyone who visits our site and works with us seriously. This policy sets out what information we gather, why we gather it, how we handle it, and the control you have over it. You'll find this notice on any page where we ask for personal details, as well as on landing pages connected to our advertising. If anything here is unclear, reach out to us using the contact details on our website.
If you'd prefer not to see interest-based ads, you can opt out through either of the following:
You'll find more on this in the Interest-Based Advertising and Opt-Out section further down.
We only ask for information when there's a clear purpose behind it, and we try to be upfront about that purpose. Depending on how you use our site, the details we may gather include:
Contact information, such as your name, email address, and phone number
The content of any message you send us through a form, chat, or email
Any files or attachments you decide to share
Account details, such as your name, address, company name, and phone number, if you set up an account
We safeguard this information and never pass your personal details to outside companies for their own marketing.
Your information may be used to:
Run, maintain, and protect our website
Improve how the site works and how it feels to use
Review site performance and resolve technical problems
Answer your questions and deliver the services you ask for
Send updates tied to a service or request you've made
Build out and refine our services and site features
Reply to your inquiry by email
Spot and stop suspicious or harmful activity
As with most websites, we rely on log files to get a general picture of site activity. These logs usually hold technical or anonymous details such as:
IP address
Browser type
Date and time of a visit
Pages that referred you in or that you left from
General page views and interaction counts
We use this to keep the site running well, secure, and easier to understand through analytics.
We hold on to personal information only for as long as the purposes in this policy call for, or as the law requires. For example:
Inquiry and contact details are kept while we work through your request and for a sensible period afterward, in case of follow-ups or to help us improve.
Account details are kept while your account is open and for a reasonable time after it closes, to meet legal and recordkeeping needs.
Marketing preferences are kept until you opt out or the data is no longer needed.
Log and analytics data is kept for a limited window, ranging from months to a few years, then deleted or anonymized.
We review stored information from time to time and remove or anonymize anything we no longer need.
We meet CalOPPA expectations by:
Keeping a clear, easy-to-locate link to this policy on our site
Letting visitors browse anonymously wherever that's possible
Being open about what we collect and how it might be shared
Explaining how we announce updates to this policy (see Updates to This Policy)
Some browsers include a "Do Not Track" option. Because there's no agreed industry standard for how to respond to these signals, we don't act on them in a set way. That said, we limit certain third-party tracking as described here and offer cookie and opt-out tools so you can manage your preferences.
To update or correct your details, contact us at the email shown on our website.
If you live in California, you may have added rights, including:
The right to know: you can ask what categories of personal information we collect, where it comes from, why we use it, who we share it with, and the specific pieces of data we hold, subject to verification.
The right to deletion: you can ask us to delete the personal information we've collected, apart from cases the law allows us to keep.
The right to opt out of sale: you can ask us not to "sell" your personal information. We do not sell personal information for money and haven't done so in the past twelve months. If that ever changes, we'll update this policy and add a "Do Not Sell My Personal Information" link.
The right to fair treatment: exercising your privacy rights will never lead to unfair treatment.
Send your request to the email listed on our website. We may ask you to confirm your identity before we act on it.
We use cookies and related technologies to remember preferences and understand how people use our site. These tools help us improve performance and shape the content you see.
Our cookie banner or consent tools let you accept or turn down non-essential cookies, including those used for advertising and analytics. Where the law requires it, non-essential cookies switch on only after you've given consent.
You can also handle cookies through your browser settings and, where offered, through controls on our site.
Our site may feature promotions or links pointing to other websites. Those third parties may use their own cookies or similar tools under their own policies. We'd encourage you to look over their privacy policies for the details and any opt-out options.
We don't hand phone number information to outside promotional partners for their marketing.
Please note: opt-in data and consent tied to text messages stay with us and are not shared with third parties.
If you choose to receive messages, you're agreeing to hear from Ink Scribe Digital about inquiries and service-related communication. You can stop at any time by replying STOP, or reply HELP for more information. How often messages arrive may vary, and standard messaging and data rates may apply.
If you're in a region covered by the GDPR or a similar privacy law, your rights may include:
Access to the personal data we hold about you
Correction of data that's wrong or incomplete
Deletion of personal data in certain situations
Limits on how we process your data in specific cases
The ability to object to processing in some circumstances
Data portability where it applies
To make a request, contact us using the details on our website. Where the law requires it, we aim to reply within one month.
We don't knowingly gather personal information from children under 13. If you think a child has shared personal data with us, let us know, and we'll take steps to remove it.
We use Microsoft Advertising to run ads and measure conversions. As part of that, we may use Microsoft's Universal Event Tracking (UET) tag.
Microsoft may gather or receive information when you interact with our site, including cookies, device identifiers, device information, and your IP address, particularly if you arrive through a Microsoft ad or engage with our advertising.
We may share pseudonymous identifiers, such as cookies or advertising IDs, with Microsoft so that ad performance can be measured and improved. Where the law permits and in line with your consent choices, this may include remarketing and interest-based advertising.
For more on how Microsoft handles data, see Microsoft's Privacy Statement:
https://privacy.microsoft.com/privacystatement
Where required, including in GDPR-covered regions, advertising and tracking scripts like Microsoft UET run only after you give explicit consent through our cookie banner and tools.
We may work with advertising partners, Microsoft Advertising among them, to measure performance and show ads that could be more relevant to you. These partners may use cookies and similar technologies to understand activity across this and other websites.
To opt out of interest-based advertising from participating companies, you can use:
Network Advertising Initiative (NAI): https://optout.networkadvertising.org
Digital Advertising Alliance (DAA): https://optout.aboutads.info
On mobile, you can also manage ad preferences through the DAA AppChoices app. On Windows, you can limit the advertising ID by going to Settings, then Privacy, then General, and turning off advertising ID usage.
When you give us your phone number or email address, you agree that Ink Scribe Digital may contact you about your inquiry and book-related services.
How often messages and emails arrive may vary
Standard messaging and data rates may apply
You can opt out by replying STOP to a message or by using the opt-out method included in our communications, where one is offered. Once that's confirmed, we'll stop sending messages and emails as required.
Reply HELP to any message, or contact us at the email on our website, and we'll assist you.
We may revise this policy to reflect changes in our services, legal requirements, or how we handle data. When we do, we'll:
Update the "Last updated" date at the top of the page, and
For meaningful changes, add extra notice, such as a banner on the site or an email where that's appropriate.
We'd suggest checking this page now and then.
Your phone number and email address are handled according to this policy. We don't share phone or email information with outside companies for their marketing, and consent data tied to text and email opt-ins stays with us rather than being shared with third parties.
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